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TurrieLex
Joined: 12 Jul 2007
Posts: 26
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 Posted: Thu Jul 12, 2007 7:50 am Post subject: Upgrade issue, unable to update |
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| I'm unable to upgrade to a newer version. The installation keeps asking me to uninstall the software (even after I uninstalled the product). Can someone help me out here? |
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Leon
Joined: 11 Jul 2007
Posts: 405
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| Posted: Thu Jul 12, 2007 7:53 am Post subject: |
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ActiveXperts uses the InstallShield product for its installations. Only on very rare occasions, InstallShield doesn't update its registry key after uninstall, so it will ask you to uninstall the next time you start the installation. You can use this workaround:
(-) Start the registry editor (REGEDIT.EXE);
(-) Open the HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\ key;
(-) Delete the CF97C16D-F384-4737-BA80-EE1C7E002ED6 key.
Now, InstallShield won't ask to uninstall anymore. |
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Upgrade issue, unable to update
