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After fresh install of Activexperts 7, I cannot get any...
 
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MarkH



Joined: 10 Oct 2007
Posts: 8
Location: Boston

PostPosted: Tue Feb 26, 2008 5:52 pm    Post subject: After fresh install of Activexperts 7, I cannot get any...

After fresh install of Activexperts 7, I cannot get any checks to run. The service is running, but the last response says "Not monitored". The product is licensed and has admin rights. It is on a Windows 2003 server. I even rebooted the server, even though it did not prompt me to do so. Has anyone seen this before?

I also get an error when trying to add the samples:
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ActiveXperts Network Monitor Manager
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Error #25024: Configuration Database error: unable to insert new record in [Nodes] table.
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OK
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Albert
Site Admin


Joined: 10 Jul 2007
Posts: 420

PostPosted: Thu Feb 28, 2008 10:02 am    Post subject:

Hello,

Is the service running? And under what credentials are you running the network monitor? Make sure you are logged on to your system with administrator rights when you're running the program. It looks like Network Monitor does not have the proper rights to write to the database.
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MarkH



Joined: 10 Oct 2007
Posts: 8
Location: Boston

PostPosted: Thu Feb 28, 2008 2:59 pm    Post subject: It was the administrator rights. I thought that the domain..

It was the administrator rights. I thought that the domain user account I use was in the local administrators group, but it wasn't. That fixed the issue. Thanks!
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Albert
Site Admin


Joined: 10 Jul 2007
Posts: 420

PostPosted: Sat Mar 01, 2008 2:52 pm    Post subject:

You're welcome!
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