CMS ERROR: 500

[enatane]

Hi all,

I am facing the problem where SMS cannot send out.
Do you have any experience with this error message +CMS ERROR: 500

I am sending the log file below.

Regards,
Anek

00000031 12:55:43.883 [2876] OK--->ATE0
00000032 12:55:43.899 [2876] --->OK
00000033 12:55:43.899 [2876] Command-->AT+CMEE=1
00000034 12:55:43.899 [2876] --->OK
00000035 12:55:43.899 [2876] Command-->AT+CMGF=0
00000036 12:55:43.899 [2876] --->OK
00000037 12:55:43.899 [2876] Command-->AT+CGMI
00000038 12:55:43.899 [2876] --->ERICSSON
00000039 12:55:43.915 [2876] --->OK
00000040 12:55:43.915 [2876] Command-->AT+CGMM
00000041 12:55:43.915 [2876] --->FWT G3x Series
00000042 12:55:43.915 [2876] --->OK
00000043 12:55:43.915 [2876] Command-->AT+CGMR
00000044 12:55:43.915 [2876] --->13/04/2005
00000045 12:55:43.915 [2876] --->OK
00000046 12:55:43.915 [2876] Command-->AT+CGSN
00000047 12:55:43.915 [2876] --->358211 00 110484 0
00000048 12:55:43.915 [2876] --->OK
00000049 12:55:43.915 [2876] Command-->AT+CSMS?
00000050 12:55:43.930 [2876] --->+CSMS: 0,1,1,1
00000051 12:55:43.930 [2876] --->OK
00000052 12:55:43.930 [2876] Command-->AT+CSCS="GSM"
00000053 12:55:43.930 [2876] --->OK
00000054 12:55:43.930 [2876] Command-->AT+CPMS?
00000055 12:55:43.946 [2876] --->+CPMS: "SM",14,25,"SM",14,25,"SM",14,25
00000056 12:55:43.946 [2876] --->OK
00000057 12:55:43.946 [2876] Command-->AT+CSMS=1
00000058 12:55:43.946 [2876] --->+CMS ERROR: 303
00000059 12:55:43.946 [2876] Command-->AT+CSCA="447785016005",145
00000060 12:55:43.946 [2876] --->ERROR
00000061 12:55:43.946 [2876] Command-->AT+CNMI=?
00000062 12:55:43.946 [2876] --->+CNMI: (0,1,2),(0,1,2),(0,2),(0,1),(0,1)
00000063 12:55:43.946 [2876] --->OK
00000064 12:55:43.946 [2876] Command-->AT+CNMI=2,1,2,0,1
00000065 12:55:43.962 [2876] --->OK




//sending
00000123 12:57:02.343 [2876] Command-->AT+CMGS=19
00000124 12:57:02.343 [2876] ReadByte [>]ErrorCondition [>]Command-->0015010C914497095590170000A805D4F29C3E03
00000125 12:57:04.874 [2876] 1-->ReadByte [ ]normalize(getLine()) [(null)]--->+CMS ERROR: 500
00000126 12:57:05.733 [2876] normalize(getLine()) [+CMS ERROR: 500]SMSG_SVC:DeviceMgr:General:2876 | Error | Error: Submitsm GSM-Modem:COM3 for Address=+447825376930{15c50e8}, {SubmitSMS:

[Leon]

Hi Anek,

Thank you for your email. It seems the logfile isn't created using our software. The CMS error 500 means unknown error, so it isn't much of a help, can you check that the modem is connected to the GSM network and the PIN code of the SIM card is set ?

Leon